Shipping & Delivery Policy
At **Faithcraftz**, we carefully prepare, pack, and dispatch every order to ensure your books and products reach you safely.
Order Processing
Orders are generally processed and prepared for dispatch within 1–3 business days after successful order confirmation/payment.
For customized, personalized, Bible restoration, made-to-order, or specially prepared products, additional processing time may be required.
Delivery Time
For orders within India, the estimated delivery time is generally 7–9 business days from the date of dispatch.
Delivery times may vary depending on:
- Customer location and PIN code
- Courier service availability
- Public holidays or Sundays
- Weather conditions
- Remote-area delivery
- Courier or transportation delays beyond our control
The delivery period mentioned above is an estimate and not a guaranteed delivery date.
Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout or communicated to the customer before the order is confirmed.
Tracking Information
Once tracking information becomes available, it may be shared with the customer through email, WhatsApp, SMS, or other available communication methods.
Correct Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Recipient name
- House/Flat/Door number
- Street/Area
Landmark, where applicable - City
- State
- PIN code
- Active mobile number
Faithcraftz will not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.
Damaged Packages
If your order arrives visibly damaged, please take photographs or an unboxing video before using the product and contact Faithcraftz as soon as possible.
For more information, please refer to our Returns & Replacement Policy .
Contact
For shipping-related questions, please contact Faithcraftz Customer Support through the contact details available on our website.