Privacy Policy
Faithcraftz respects your privacy and is committed to protecting the personal information you provide while using our website and services.
Information We Collect
When you browse our website, create an account, place an order, contact us, or use our services, we may collect information such as:
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Name
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Email address
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Mobile number
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Billing address
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Shipping address
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Order information
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Product customization information
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Payment status and transaction-related information
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Communications with Faithcraftz
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Basic technical information relating to your use of our website
How We Use Your Information
We may use your information to:
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Process and fulfil orders
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Deliver products
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Provide order and shipping updates
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Respond to customer enquiries
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Process returns, replacements, or refunds
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Provide customized or personalized products
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Maintain customer accounts
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Prevent fraudulent transactions
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Improve our website, products, and services
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Send promotional information where permitted or where you have chosen to receive it
Payments
Payments may be processed through third-party payment gateway providers. Faithcraftz does not normally store complete debit card, credit card, UPI PIN, or banking credentials on its own website.
Payment providers may process information according to their respective privacy and security policies.
Shipping & Service Providers
We may share necessary information such as your name, delivery address, mobile number, and order information with courier, logistics, payment, technology, or other service providers where required to complete your order.
We only share information reasonably necessary to provide the relevant service.
Cookies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, maintain shopping-cart functionality, and improve customer experience.
Data Security
We take reasonable administrative and technical measures to protect customer information. However, no internet-based system can guarantee absolute security.
Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics services, social media integrations, and communication services.
Their handling of information may also be governed by their own privacy policies.
Your Information
You may contact Faithcraftz if you wish to request correction or deletion of personal information held by us, subject to information we may be required to retain for legal, accounting, fraud-prevention, or legitimate business purposes.
Changes to This Policy
Faithcraftz may update this Privacy Policy when required. The latest version published on our website will apply.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact Faithcraftz Customer Support through the contact information available on our website.